Customer service training in Newcastle

Jim’s antennas franchisees throughout Newcastle and the Central coast met this week to workshop how they could exceed their already strong customer service levels.

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Boosters, also commonly known as repeaters, increase the radio frequency (RF) signal from mobile phone towers to extend coverage to metro, regional and rural areas and can also be used to increase the strength of a home’s 4G signal in areas of the home where the strength of the 4G signal connection is weak, either […]

Aaron from Jim’s Antennas Canterbury was recently called to a home in Donvale where the client required a TV to be mounted in an outdoor alfresco area. Using specialised equipment and knowledge the TV was able to be installed with a minimum of fuss and a very happy customer. For all your antenna and home […]

Jim’s Antennas Hillarys installed a customer’s TV onto a retractable TV mount in his Alfresco area in Hillarys. Usually the mount is folded up so the TV sits up high, out of the way. When required, the TV is pulled down on the folding bracket into its lowered position for easy viewing for those big […]

Shaun from Jim’s Antennas Williamstown was recently called to a property in the Murray River region where the client has been left with a mess of cables after an install. The customer wasn’t happy with the way the cables had been left. There were cables for VAST TV, free to air TV, Foxtel and the […]