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Australia Is Retuning

As the final step in the move to digital only TV, some channels will change frequencies. After they’ve changed, you’ll need to retune your digital TV, set-top box, or recorder to keep watching your favourite shows.

The retune is being completed in stages and is scheduled to finish on 31 December 2014.

You can check when you’ll need to retune by logging into the Australian Government website http://retune.digitalready.gov.au/ and typing your full address into the ‘Get retune info’ box at the top of the page.

This site provides helpful hints on how to retune. If you don’t have Internet access you can call the Digital Ready Information Line on 1800 20 10 13, 8.00 a.m. – 10.00 p.m. (AEDT) 7 days a week.

When your time comes to retune, and if you are experiencing difficulties, please contact 131546 to be put in contact with your friendly local Jim’s Antennas franchisee who is only too happy to help you through the process.

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    This guarantee is up to one million dollars for work done by Jim's Group Franchisees.

    If you are not satisfied with the job, we will inspect it and have any problems fixed. If we believe the job is good and you do not, we will jointly agree on an independent expert to provide a report at our expense, and fix any problems found. Until this is done, you need not pay for the job. If problems are not fixed within a fortnight, any advance will be refunded.

    Only if no problems are found by the expert, will you be asked to pay the agreed price for the job and half the cost of the report.

    If the job is done to get your bond back on leaving a rental property, the job is only considered good when the agent or landlord is satisfied.

    If payment is made in advance and the job not done, the payment will be refunded.
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    A public liability policy covers damage to people or property.

    It is in place to protect business owners if someone sues for personal injury or damage to property.
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